DELIVERY AND TRANSPORT

WORLDWIDE DELIVERY. FREE SHIPPING FOR ANY ORDER OF 50 EUROS OR ABOVE.

 

Tracking numbers and the link for each country will be communicated by e-mail after sending your order.

 

- Items manufactured in Asia (excluding India, see "characteristics" of each product) are shipped from France and are delivered to the address indicated on your order form.

Our partner is the French post. The shipment is Colissimo with tracking. Your number and the link will be indicated at shipment of your order.

Deadlines are:

 

France, Andorra and Monaco: 2 working days from the date of dispatch.

Overseas 1: Guadeloupe, Martinique, French Guiana, Reunion, Mayotte, Saint-Pierre and Miquelon, Saint-Martin and Saint-Barthélemy: 5 to 7 working days from the date of dispatch.

Overseas 2: New Caledonia, French Polynesia, Wallis and Futuna, French Southern and Antarctic Territories (T.A.A.F.): 5 to 10 working days from the date of dispatch.

European Union: Germany, Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Czech Republic, Romania, United Kingdom, Slovakia, Slovenia, Sweden, Switzerland, Liechtenstein, San Marino and Vatican: 2 to 5 working days from the date of dispatch.

Eastern Europe (non-EU and Russia): Norway and Maghreb: 5 to 12 working days from the date of dispatch.

Rest of World: 7-14 working days from the date of dispatch.

- Items manufactured in India (see "characteristics" of each sheet) are sent from Pondicherry, South India and are delivered to the address indicated on your order form.

Our partner is INDIA POST, equivalent of your post office.

Their deadlines range from 6 to 12 working days, with follow-up. 

All parcels are registered and send by air.

This information is recalled to you at the time of the validation of your order and after the sending of this one.

The postman will deliver your order at your doorstep or leave a card in your mailbox. You will have 15 days to pick up your parcel.

In case a parcel is returned to us because of a non-claim from your part, the delivery charges to our headquarter will be at your cost and the return will be at your charge.

 

Your order is shipped in 48 business hours after reception of your payment.

 

Our offices are open from Monday morning to Friday evening for India and from Monday morning to Saturday noon for France.